@article{Saaed2014,
author = "Saeed Salah and Jes{\'u}s Esteban D{\'i}az Verdejo",
journal = "Enviado a: Journal of Network and System Management",
title = "{M}easuring the {E}fficiency of {N}etwork {O}pearators through {T}rouble {T}icket {C}orrelation",
year = "2014",
}